FAQs

How long have you been in business?  

We've been in business for more than 20 years.

 

How local is your business?       

We have been in Crystal Lake, IL since our start.

 

Who will be installing my roof? Are they employees or sub-contractors?

All of our installers are our employees. There are NO subcontractors here.

 

When would you be able to schedule my job?

Our jobs are scheduled based on when you signed your contract and how many homes we have already scheduled.

 

How long will my project take?

For an average size home, your roof should take approximately

8-10 hours to complete from tear off.

Do you have proper licensing?

We are licensed with the state of Illinois. Our license numbers are proudly posted on all our vehicles.

 

Is a building permit required for my project and, if so, will you be pulling one?

Each town varies as to what is necessary. We will pull any permits when they are required. On a similar note…Some subdivisions may require approval from their Homeowner's Association prior to village/town/city permits being pulled. Those approvals are the responsibility of the homeowner.

 

What steps do you take to protect my home from further damage during the roofing process?

We will cover/protect landscape, windows, doors, ac units, and any other property as necessary. Upon completion, we use a magnet to pick up any stray nails in your lawn or driveway

Will you provide me written warranties for your workmanship and the product you will be installing?

Yes, upon completion of work and receipt of final payment.

Who will be my contact during the project and how readily accessible will they be?

You may contact anyone in the office. If someone specific is needed, we will work to find that person for you.